Khim Portera

Khim Portera is a seasoned professional with over 15 years of experience in the BPO industry, supporting diverse sectors including Telecom, Healthcare, and Banking. They have held various roles from Customer Services Agent to Training Lead, showcasing strong leadership in training, customer experience, and quality Management. Currently, Khim serves as a Training and Quality Manager, where they oversee training programs and ensure high standards of quality. As a passionate advocate for inclusivity and work-life balance, they actively promote diversity initiatives within their organization.