Kriti Singh is currently a Team Lead in Order Management and an Online Sales Support Trainer, with over 8 years of experience in client service support and customer relationship management, maintaining a 100% accuracy rate. They have held positions as a Senior Accounts Manager at Concentrix since 2021, a Senior CRM at Royal Enfield Showroom from 2016 to 2020, and an MIS Manager at Shri Lakshmi Cotsyn Limited from 2013 to 2015. Kriti is also pursuing a Master of Business Administration in Human Resources Management at Babu Banarasi Das Institute of Technology and Management. Throughout their career, they have consistently achieved a customer satisfaction index exceeding 95% annually.
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