Lei Reyes-Dio has extensive experience in the field of analytic solutions, currently serving as a Manager at Concentrix since January 2006 and previously holding the role of Associate Manager in Analytic Technology. In this position, Lei specializes in Textual Analytics, Survey Design, Process Improvement, and Change Management. Prior to Concentrix, Lei worked at Seattle's Best Coffee from April 2004 to October 2005 as a Barista and Local Store Marketing Manager, focusing on designing in-store and business-wide marketing promotions while overseeing post-rollout project monitoring. Lei holds a Bachelor’s Degree in Hotel & Restaurant Management from St. Scholastica's College in Manila, completed in 2005.
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