Lenon Gomes is a Senior Manager of Quality & Training at Concentrix, with over a decade of experience in leading quality and training teams. They played a crucial role in the digital transformation of quality management, achieving a 30% efficiency increase through data-driven approaches. Previously, Lenon held various positions, including Quality Supervisor and Consulting at Atento Brasil, and they have a strong background in client satisfaction metrics and team development. They are currently pursuing degrees in Human Resources Management, English/Language Arts Teacher Education, and History at multiple universities.
Location
São Paulo, Brazil
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