Lorna Devlin is the Senior Director of WFM Tech Enablement at Concentrix, where they leverage over 20 years of experience in Workforce Management (WFM), Business Intelligence (BI), and Tech Enablement. They previously held the position of Associate Director, WFM at Concentrix from 2018 to 2020, and their career includes roles such as Resource Planning Team Leader, Senior Manager WFM, and Director WFM. Lorna's expertise encompasses managing forecasts, driving innovation in resourcing practices, and offering high-quality consultancy for clients. They earned a degree in Astrophysics from Queen's University Belfast between 2002 and 2004.
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