Luke Moss is an accomplished technology leader with extensive experience in software engineering and innovation. At Concentrix, Luke served as Senior Director of Generative AI, pioneering initiatives that included the launch of a generative AI customer service bot and the organization of engineering hackathons. Previously, as Director of Innovation, Analytics and Technology, Luke developed a text analytics platform and significantly expanded the engineering team. Luke's earlier roles included Manager of Software Engineering at CA Technologies, where oversight of software development teams and modernization initiatives was key, and Project Lead at Jetbox, focusing on Agile methodologies. Additionally, Luke has core experience as a Solution Architect and Technical Lead at Integware Inc., and a foundation in Computer Information Systems from Colorado State University, where involvement as an officer in the CIS Club was notable.
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