Mahmoud Adam is a seasoned operations management professional with extensive experience in the BPO and telecom industries. Currently a Senior Manager at Concentrix since 2021, they have successfully managed teams of over 550 individuals, focusing on revenue growth and operational efficiency. Mahmoud has a proven track record in client relationship management, staff development, and cross-functional collaboration. They hold a Bachelor's degree from Zagazig University and are fluent in French and Arabic.
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