Mai Phan

Mai Phan is a Training Supervisor with over six years of experience in quality assurance and control roles. Currently serving as a Quality Control Supervisor at EIB Asia Vietnam, Mai oversees team performance and manages call evaluation processes. Mai previously worked at Concentrix, where they advanced from Senior Quality Evaluator to Training Supervisor, focusing on coaching and quality monitoring. With a Bachelor's degree in International Business from HCM University of Technology, Mai demonstrates a strong commitment to leveraging communication skills for organizational success.