Manfredd Abrego is a strategic leader with over 17 years of experience in Workforce Management and Business Process Outsourcing (BPO) operations. They have held various roles, including Senior Manager of Planning and Scheduling at Concentrix and Workforce Country Manager at Webhelp OneLink. Manfredd's expertise includes optimizing workforce strategies, leveraging data analytics, and enhancing operational efficiency across multiple geographies. They possess a strong passion for innovation and have a proven track record in implementing enterprise-wide WFM platforms and leading high-performing teams. Manfredd is committed to building resilient teams and aligning WFM strategies with evolving business goals.
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