Manu Sondhi is a seasoned professional with 19 years of experience in the industry, currently serving as Sr. Manager - People Solutions, Learning & Development at Concentrix since October 2022. Previous roles include Senior Customer Care Executive and Subject Matter Expert at IBM Daksh, where Manu managed technical escalations and supported Level 1 agents. Positions held prior also include Assistant Manager - Operations and Lead Process Trainer at IBM Daksh, as well as Deputy Manager - HR, Learning & Development at Concentrix from December 2010 to July 2016. An educational background includes a B.A. from Chaudhary Charan Singh University, an MBA from the National Institute of Business Management, and an Executive MBA from NIBM Global.
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