Marce Brown

Marce Brown is an experienced executive in operations and program management, currently serving as SVP of North America Delivery & Operations at Concentrix since October 2018. With a history that includes roles such as Vice President of Service Delivery and Senior Director of Program Management at Concentrix, Marce's previous positions at Convergys, Dialog Direct, and Aditya Birla Minacs showcase a strong background in leading teams, revenue retention, and client satisfaction in varied industries including financial services. Marce's expertise in operational strategies and project management has resulted in significant process improvements and growth across multiple organizations. Education includes studies at Oakland University.