Marcos Tarini

Marcos Tarini is a Senior Customer Experience and Operations Executive with over 25 years of experience in the field. They have held key leadership roles, including Operations Director at Concentrix and COO at Atomos Official, where they implemented strategies to enhance customer experience and drive operational excellence. Marcos recently took on the role of Head of Operations – Customer Experience at Grupo QuintoAndar, focusing on process improvement and collaboration across departments. They are pursuing an MBA in Artificial Intelligence at Saint Paul Escola de Negócios and hold a Bachelor's degree in Business Administration from Centro Universitário Senac.