Maria Andersson is a BPO CX Executive with over 20 years of leadership experience in the Business Process Outsourcing sector, specializing in customer success, client and stakeholder management, and operational excellence. Currently serving as the Sr. Director of International Accounts at Concentrix, they have led global teams to develop and implement strategies for customer experience across various industries. Maria’s extensive career also includes roles at Webhelp, GoExcellent, and Telia, where they have excelled in managing complex transitions and driving growth through insights-driven strategies. They hold degrees in Business and Economics, Management, and Science, and are actively seeking new opportunities starting Spring 2025.
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