Mariam Benslimane

Mariam Benslimane is a Senior Training Manager at Concentrix, where they manage training and quality for multilingual accounts and ensure customer satisfaction. With a background as an AI Training Specialist, Mariam assessed performance metrics, monitored AI models, and focused on bias mitigation from 2016 to 2023. They have also worked as a Technical Translator and held various positions within customer service, providing expertise across numerous roles in the field. Mariam holds a Bachelor's degree in Applied Foreign Languages from Ibn Tofail University and a TEFL certification.