Marisol Banez is a seasoned Sr. Operations Manager at Concentrix with 18 years of experience in the BPO industry. They have a proven track record in the information technology and services sector, showcasing skills in Service Delivery, Operations Management, and Customer Satisfaction. Prior to their current role, Marisol held various positions, including Operations Manager at Sutherland and Operations Manager at Sitel. They earned a BA in Political Science from the University of the Philippines in 2004.
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