Mark C. is currently the Overall Training Manager at Concentrix, where they oversee various training programs, including new hire and management development training, while ensuring the effective execution of local training needs. In their previous role as Training and Quality Manager at Concentrix, they demonstrated expertise in resource planning, program effectiveness measurement, and maintaining training certifications. Mark has a rich background in facilitating training sessions using both live and virtual modalities, and they are committed to performance improvement through ongoing support and mentoring of direct reports.
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