Mark Christiaens is a passionate leader in Learning and Development, specializing in training, quality, and customer experience. With over six years of experience in the customer service training and coaching field, their focus has recently shifted towards broader Learning & Development initiatives. Currently, Mark is pursuing a Master in Educational Science while serving as the Global Manager of Learning & Development for a customer service department with over 250 employees worldwide. They have successfully developed and implemented various training programs and quality monitoring systems across multiple locations.
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