Mark Dillon

Mark Dillon currently serves as the VP of Account Management at Concentrix since May 2023. Prior to this role, Mark was the Chief Sales Officer at Phorest Salon Software, focusing on global sales strategies to enhance revenue and client engagement from August 2021 to March 2023. Mark has extensive experience in sales and customer success, having held the position of VP of Sales and Customer Success for Hotels and Restaurants at Tripadvisor from August 2016 to August 2021, where leadership encompassed a major sales team across multiple regions. Earlier roles include VP of Sales and Customer Service at ServiceSource, Head of Conferencing and Collaboration at Avaya, Director of Global Customer Support at Spectel, and Business Manager/General Manager at DHL. Mark holds an MSc in Innovation and Technology Management from University College Dublin and a Bachelor of Business Studies from Dundalk Institute of Technology.