Markus Sixt is currently the Senior Director of Operations at Concentrix, a tech-powered total experience company. With extensive experience in various roles at Helpbycom from 2014 to 2016, Markus progressed from Area Manager to Senior Director of Operations, focusing on EMEA service delivery. Prior to Concentrix, Markus worked at EDS Operations Services GmbH as an IT Coordinator and spent a decade at Grundig Intermedia GmbH as a Team Lead in Customer Care.
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