Matthew Green

Matthew Green has extensive experience in operational and sales management, currently serving as a Senior Operations Manager at Concentrix since September 2016, where responsibilities include overseeing operations across inbound customer care, commercial banking, and bereavement services with 14 direct reports and a team of over 130 staff. Additionally, Matthew holds the position of Senior Sales Manager at Convergys Intelligent Contact, managing over 60 agents and 6 managers across two sites while generating monthly revenue of over £150,000. Prior to these roles, Matthew was a Team Manager at Stream Global Services, responsible for managing daily operations and performance coaching for a team of up to 16 advisors from February 2012 to June 2014.