Mejdi Hellal is a Senior Operations Manager at Concentrix Mauritius, responsible for coaching and supervising a team of Operations Managers and Team Leaders. Mejdi has built and maintained client relationships while meeting service level agreements and achieving financial goals. Prior to this, they held roles as an Operations Manager at Convergys from 2016 to 2024, and they also gained experience as a Supervisor/Trainer at Stream Global Services from 2009 to 2011. Mejdi holds a degree in Computer and Information Sciences from Institut Supérieur de Gestion de Tunis, along with additional certifications in insurance and project management.
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