Melissa David is an experienced Director of Workforce Management at Concentrix, where they have been since 2019. With a strong background in the Business Process Outsourcing industry, they possess skills in analytics, client relationship management, and operational process improvement. Previously, Melissa held various roles, including Associate Director of Workforce Management at UnitedHealth Group and Workforce Director at Teleperformance. They earned a Bachelor of Arts in Communication Arts from the University of Santo Tomas.
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