Michael Broyles

Michael Broyles is a CX enthusiast currently working at Concentrix, where they help companies create exceptional customer experiences through technology and operational best practices. They have held various roles, including Director of Customer Solutions and Senior Customer Experience Architect, contributing significantly to strategies that integrate advanced customer contact solutions. Michael’s experience also includes a proven track record in sales, having opened new markets and exceeding revenue targets at Nuasis, Inc. They earned a BA from the University of Puget Sound in 1987.