Michael Kaindl is an experienced executive with a robust background in customer service and project management. Currently serving as COO of Concentrix Balkan since February 2022, Michael previously held significant roles including Head of Customer Service Center at BAWAG P.S.K., and Leiter Consumer Service at T-Mobile Austria, where responsibilities included management of large teams and oversight of customer service operations. Michael's extensive experience encompasses leadership positions at Capita and Raiffeisen, focusing on customer service strategy, operational execution, and performance management. Academic credentials include a Diplom as a Social Media Manager from Werbeakademie Wien and a Creative Media Diploma from SAE Technology Institute Vienna.
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