Michael McCausland is an experienced professional in operations and management, currently serving as GVP and Vice President at Concentrix since June 2020. McCausland has also held positions at Convergys, including Senior Director of Operations since September 2017 and Site Director at Convergys Intelligent Contact since 2014. Earlier in the career, McCausland worked at Stream Global Services as Contact Centre Manager and Senior Team Leader from February 2012 to January 2014.
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