Michele Derolle is an experienced Operations Administration Manager with a robust background in the outsourcing and offshoring industry. Currently serving as the Gerente de operações CX at Concentrix since 2025, Michele has also held prominent roles at PARLA! Contact Center and Atento, where they managed operations from 2017 to 2025. In addition to their managerial experience, Michele is an entrepreneur at Buy Best Bag and has previously worked in holistic therapy and technical support. Michele's education includes clinical aromatherapy training at Penny Price Academy Brasil and a postgraduate degree from Damasio.
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