Mithun Singh is an experienced Senior Customer Care Executive currently serving as the Lead WFM in Planning & Scheduling on a global scale at Concentrix. With a background in the financial services industry, they have developed skills in Microsoft Excel, customer service, and public speaking. Prior to their current role, Mithun worked as a Senior Customer Service Representative at Home Credit India and held positions as an RTM Executive and MIS Executive in WFM at Majorel India. Mithun is pursuing a Bachelor of Commerce degree from the School of Open Learning and is set to continue their education in Accounting at Amity University Online.
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