Mohamed Farouk is a highly effective Senior Operations Manager with over ten years of experience in global operations leadership, particularly within the customer experience and client relationship sectors. Currently, they lead operations at Concentrix, overseeing profitability and employee development while ensuring high client satisfaction. Previously, they served as a Global Operations Manager at _VOIS and held various leadership roles at Vodafone, where they managed significant teams across different geographies. Mohamed holds a Diploma in Human Resources Management from the International University of America and a Bachelor's degree in English Literature from Cairo University.
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