Mohammad Ayyad -

Mohammad Ayyad, PMP, has a background in customer service and technical support, with experience in coaching and team management. At Concentrix, Mohammad served as a Quality Coach, focusing on helping a team of 22 advisors meet client quality standards while enhancing customer experience. As an iOS Technical Advisor, Mohammad excelled in resolving complex customer issues promptly. Additionally, as a Team Manager, responsibilities included supervising the same team, providing technical support for iOS devices, and fostering a motivated environment to ensure exceptional service delivery. Prior to Concentrix, Mohammad worked as a Customer Service Advisor at Crystel.co.