Mohammad Hamza

Mohammad Hamza is a results-oriented professional currently serving as the Lead for Training and Quality at Concentrix, where they oversee the development and implementation of training programs to enhance team performance. With a background in customer service, tech training, and social media marketing, they have previously held roles such as Advisor for Facebook Ads at Concentrix Daksh and Senior Customer Service Representative at HCL Technologies. Mohammad has also contributed significantly to training AI systems for Amazon while working at Tech Mahindra. They hold a Master of Computer Applications from Integral University, further complementing their expertise in technology and customer engagement.