Mohammad Shahin is a Global Operations Manager at Concentrix, having progressed through various roles such as Quality Operations Manager and Head of Operations from 2021 to 2024. With a strong foundation in the telecommunications industry, they have held leadership positions at several companies, including Customer Care Development Supervisor at wi-tribe Jordan and Contact Center Team Leader at Umniah. Mohammad possesses skills in negotiation, business planning, operations management, and workforce management, and earned a degree in Computer Information Systems from Applied Science University between 2003 and 2007.
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