Mohammed Junaid is a Manager of Transformation specializing in Artificial Intelligence with over 15 years of extensive customer service experience, including Ops Analytics and Innovation. Junaid has held various roles at Concentrix, including Manager of Artificial Intelligence and Deputy Manager of One Innovation, where they worked on automation and Six Sigma projects. They also have experience as a Team Lead and Subject Matter Expert at The Minacs Group. Currently, Junaid is pursuing a 1st PUC in Science at Al-Ameen Arts, Science & Commerce College.
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