Monica Orig is a Senior Operations Manager at Concentrix, where they have demonstrated both foundational and advanced expertise in product management since 2023. With a professional history at Concentrix that includes roles as Operations Manager, Team Leader, Subject Matter Expert, and Customer Service Specialist from 2019 to 2023, Monica has a solid background in fostering accurate communication among customer service representatives. Prior to their time at Concentrix, Monica worked as a Customer Service Representative at Sitel from 2013 to 2014. They hold a Bachelor's degree in Registered Nursing from Saint Louis University (PH), earned in 2013.
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