Mosab Ahmed is a technical support advisor at Concentrix since November 2021, responsible for troubleshooting hardware, software, and application issues, as well as providing guidance to customers. Prior to this role, Mosab worked as a call center agent at _VOIS from October 2017 to November 2021, offering customer support to German-speaking clients through various communication channels. Mosab holds a Bachelor of Education in Germanic Languages, Literatures, and Linguistics from Al-Azhar University, obtained in 2020.
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