Nancy John is an Associate Director at Concentrix, specializing in Banking and Capital Markets with a focus on Financial Crime and Risk Management. With 17 years of experience in Operations, Project Management, and Learning & Development predominantly within the Banking sector, Nancy has a proven track record of driving operational excellence and implementing transformative projects. Previously, they held positions at Genpact, Lenskart.com, IBM Daksh, and Flipkart, where they demonstrated their leadership in managing training programs and optimizing processes. Nancy holds an MBA in Human Resource and Industrial Relations, as well as a Bachelor's degree in Commerce.
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