Neda Kacarevic is an experienced Process Architect currently at Concentrix, where they spearhead new client implementations and optimize workflows through process mapping and time studies. Prior to this role, Neda spent nearly a decade at ServiceSource, advancing from Sales Support Specialist to Sales Support Manager, consistently exceeding performance KPIs and leading global teams. Neda holds a Bachelor of Science in Advertising/PR from Middle Tennessee State University, earned in 2012.
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