Nicolas Bosco is an Associate Director in B2C operations, currently leveraging their extensive expertise in driving strategy and operational excellence. With over 9 years of leadership experience in customer service operations, Nicolas has managed international teams of up to 500 full-time equivalents and is skilled in Six Sigma and Scrum methodologies. Previously, they held roles at Concentrix, where they established and optimized international fintech and travel projects, ensuring project profitability and high-quality standards. Earlier in their career, Nicolas gained experience at Teleperformance Greece and Compagnie des Alpes, demonstrating a strong capability in team management and performance enhancement.
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