Nuno Andrade is currently a Customer Service Team Lead at Concentrix, where they have previously served as a Subject Matter Expert and Customer Service Specialist. They have extensive experience in customer care, mentoring, and case handling. Prior to their tenure at Concentrix, Nuno worked as a freelance translator, interpreter, and subtitler from 2012 to 2017, and held roles such as Content Reviewer at Randstad and Formador at EPVC. Nuno earned a Licentiate in Administrative Assistance and Translation from the Instituto Superior de Contabilidade e Administração do Porto in 2011.
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