Oliver James possesses a diverse professional background with extensive experience in customer service, project management, relationship banking, systems engineering, and technical engineering. Currently serving as a Customer Service Analyst at Concentrix since August 2015, Oliver manages coverage adjustments for property and auto policies according to regulatory requirements. Prior roles include Technical Project Manager at Open Innovation, where Oliver enhanced project completion rates significantly, and Senior Relationship Banker at Capital One, overseeing a substantial book of business across multiple branches. Educational accomplishments include a Bachelor of Science in Marketing and E-Business from the University of Phoenix, an Investment Banking Certificate from the Investment Banking Institute, and a degree in Computer Networking from the Florida Institute of Technology, among other qualifications in electronic technology and healthcare administration.
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