Pallavi Arora is a seasoned professional with extensive experience in business analytics and customer service, currently serving as a Senior Analyst at Concentrix since May 2020, focusing on Amazon's Seller Partner Support within a B2B process. Prior roles include Senior Analyst for Instacart, where Pallavi managed employee payroll and attendance, and Business Development Analyst at Bayzat, a prominent technology firm recognized in Forbes' Top 100 Startups in the Arab World. Early career experience includes a Customer Service Specialist position at Exl Service Private Limited, where Pallavi excelled in both inbound and outbound processes for British Gas, earning multiple performance accolades. Pallavi holds an MBA in Marketing and HR from the Institute of Management Technology, Ghaziabad, and a BBA from Choudhary Charan Singh University.
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