Paul White

Paul White is a global operations manager at Concentrix, bringing nearly 20 years of senior-level experience in leading customer-focused contact center operations across telecom, retail, and financial services sectors. Previously, Paul held various leadership positions at BT, including business sales channel manager and general manager, where they focused on driving sales and customer satisfaction. They also served as a senior operations manager at Sainsbury's, overseeing multiple contact centers. Paul has a proven track record in managing large teams and delivering high performance in customer service environments.