Pradeep Tiwari is a customer service specialist with over 4.5 years of experience providing chat and email support for US-based Macy’s and Bloomingdale’s. Currently, as a Senior Advisor at Concentrix, Pradeep delivers exceptional support with a customer satisfaction rate exceeding 95%, managing a high volume of inquiries effectively. Previously, Pradeep worked as a Data Associate at Altivolus Infotech Pvt. Ltd. and as an XML Executive at Lumina Datamatics Limited, where they honed skills in data management and client interaction. Pradeep holds a Bachelor’s degree in Computer Application from Mahatma Gandhi Kashi Vidyapeeth.
Location
Gurugram, India
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