Prafful Parwe is a Technical Lead at Concentrix, where they resolve production and deployment issues for Microsoft clients while also managing technical interviews and team training. Previously, they served as a Senior Escalation Engineer, further honing their technical and management skills in customer support. Prafful has a background in quality assurance and customer service, having worked as a Quality Engineer at Ganesh Multitech Engineering and an Executive at MT Autocraft. They hold a Master of Business Administration in Operations and Marketing Management from Shantiniketan Business School and a Bachelor of Engineering in Mechanical Engineering from St. Vincent Pallotti College of Engineering & Technology.
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