Punit Kumar is currently the Sr. Manager of Operation Client Services at Teleperformance, where they leverage extensive experience in operations management, project management, and technical coaching. With approximately 15 years in the field, Punit has held significant roles at Concentrix, Convergys, and Tech Mahindra, showcasing a strong ability to meet service level, productivity, and occupancy targets. Punit is also a certified Six Sigma expert and has completed a project management course. Currently pursuing a Master of Computer Applications (MCA) in Computer Science at IGNOU, Punit continues to enhance their technical and managerial skills.
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