Rajib Dutta

Rajib Dutta is the Director of Global Analytics at Concentrix, bringing extensive experience in the analytics domain within the outsourcing industry. With a strong background in Service Delivery, Operations Management, and Customer Relationship Management, Rajib has previously held significant roles including Senior Manager at IBM Global Process Services and Manager of Quality at DAKSH eSERVICES. Rajib began their career as a Technical Assistant to the Managing Director at Myriad Techno Pvt Ltd and has developed expertise in contact centers over the years. They graduated with a degree in Botany from Burdwan University.