Rattan Deep Singh is currently the Director of Transformation at Concentrix, specializing in CX Innovation, Intelligent Automation, and Generative AI. They have a rich background in the BPO and customer service sectors, having held roles such as Associate General Manager and Sr. Manager in transformation and innovation. Previously, Rattan worked at various prominent organizations including HCL Technologies, Wipro BPO, and Standard Chartered Bank, successfully delivering complex customer service solutions globally. Rattan holds an Executive MBA from Quantic School of Business and Technology, along with degrees in Finance and Information Technology.
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