Ratul Nath has a diverse background in customer service and quality assurance, beginning as a Customer Service Representative at Concentrix from March 2016 to August 2017. Following a promotion to Senior Customer Service Representative, Ratul further advanced to Quality Assurance Evaluator in February 2019 and then to Senior Quality Assurance Evaluator in February 2020, focusing on coaching and mentoring staff. Prior experience includes serving as a System Operations Specialist at Honeywell from September 2011 to January 2014, where responsibilities included operating and monitoring computer systems. Most recently, Ratul has been employed at HCLTech as a Deputy Manager from July 2022 to December 2023, analyzing data for quality metrics and implementing quality systems. Education was completed at Sikkim Manipal University with a Bachelor's degree in Computer Applications, specializing in Computer Systems Networking and Telecommunications.
This person is not in the org chart
This person is not in any teams
This person is not in any offices