Richard K. currently serves as the Global Vice President of Healthcare and Automotive Account Management at Concentrix, a position held since January 2016, focusing on client satisfaction, strategic alignment, and CX innovation for a portfolio of automotive OEMs. Prior to this, Richard K. held various roles at Convergys from August 2004 to December 2015, including Director of Solution Strategy and Senior Manager of Business Management, contributing to thought leadership, account growth, and business development across multiple client accounts. Richard K. is an alumnus of the University of Alberta.
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