Richard McMahon

Richard McMahon is a Senior Director of Global Account Management at Concentrix, specializing in customer experience services and technologies. With almost 15 years of experience in the BPO industry, Richard has partnered with iconic brands to design and implement effective customer experiences. Richard’s previous roles include Senior Director and Director of Account Management at Concentrix, as well as Senior Account Manager at Convergys Intelligent Contact. Richard holds a Bachelor's degree in Business Management from The Manchester Metropolitan University.