Ritu Jain is a Senior Quality Manager at Concentrix with over 10 years of experience in leading quality and continuous improvement initiatives in e-commerce. Ritu previously worked at MakeMyTrip as an Assistant Manager for Quality, focusing on process improvement and vendor management. Ritu holds an MBA in Finance and HR from Uttarakhand Technical University and a Bachelor of Science in Physics, Chemistry, and Mathematics from Hemwati Nandan Bahuguna Garhwal University. Ritu is also a Lean Six Sigma Green Belt (LSSGB) and possesses strong expertise in quality and lean tools.
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